This is How We Work
At your first contact with us we will ask questions during our Project Discovery Phase to learn more about you, your project, your budget for that project and your timeline. If you’ve remodeled before we’d love to hear how that went. What would you do differently? How long have you lived in your present home and how long are you planning to stay? You may have downloaded Remodeling Magazine’s most current Cost vs. Value Survey from our website to see what a similar project to the one you are considering might cost in the Greater Hartford Metropolitan Market or you may have done your own estimate using our Project Estimator. Based on our conversation we will both determine if we are a good fit for each other, or good enough to meet and talk further.
What to Expect at Our First Meeting
At our first meeting we will have the opportunity to get to know one another and it is a good idea to have all the decision makers present. We want to learn about the needs and desires you have for your home and the expectations you have for your remodeled space and typically, everyone has some sort of input or information to add about the project. The following are some of the items we would like to discuss with you at our first meeting:
- What do you like or dislike about your home?
- Why are you considering this project now?
- What do you hope to gain from doing this project?
- What are your present and future needs?
- Is your style contemporary, traditional or somewhere in between?
- Do you have pictures from Houzz or Pinterest to help convey the look or details you’re after?
- What attributes are you looking for in the contractor you select to do this project?
- On time? On budget? Single source of responsibility? Craftsmanship? Scheduling? Cleanliness?
- How long do you plan on staying in your home?
- How do you envision yourself going through the design process?
- What is your target investment for your project?
- How will you finance the project? Cash? Refinance?
- Are you willing to invest money to develop a design and specifications for a fixed price proposal?
- The design development fee will be credited against the contracted project.
- If you are seeking bids, will all your potential contractors view your project in the same way?
- Apples to apples? Each will come up with a different set of specifications and a different price.
- Do you understand the complexities and uncertainties that go into a bid?
- Each project is unique. Clarifying your wants and needs based on the existing conditions is key.
Developing a Fixed Price Proposal After Setting a Budget
After 44 years in the home building and remodeling business have we seen it all? Probably not, but we’ve encountered plenty of unusual field conditions that have lightened the tint on the “rose colored glasses” that come from too much HG-TV.
Remodeling and living in your project while it is being created is extremely stressful. Minimizing and managing the stress is one of our jobs for you. Recognizing that upfront may seem like “dream crushing”, but listening to your hopes and dreams and value engineering the specifications to deliver your project on time and on budget, while managing your stress is what we can do.
Cost is s a crucial part of every remodeling project because everyone has a budget. The most thorough estimate is always the highest priced estimate. Thorough estimates identify and plan for the many of the contingencies that can turn into realities. No client enjoys “Change Orders” but many potential remodeling clients have the expectation that the final cost will exceed the contract amount by as much as 50%. With our process that doesn’t happen.
If you talk to our past clients, you’ll find that unless you change the job specifications after the contract begins there are rarely change orders. If there is an indefinite aspect of your project we will include a “Discovery Allowance” with a labor allowance for uncovering those uncertainties.
Making sure all things are accounted for in your project proposal and reducing your stress is what we’ve learned during our 44 years in building and remodeling to make you a happy, satisfied client.